SpotLink is dedicated to improving the network infrastructures of small and medium-sized businesses in San Diego and all over the world. With almost 15 years of experience in network solutions and management, we are uniquely qualified to design, implement, and maintain IT systems and develop custom solutions to help keep your business competitive.
Known for offering the best customer experience in the business, our staff of experienced, highly skilled experts, knows what works and what doesn't work. We will help you create a special blend of hardware, software, and networks tailored to your exact business needs!
SpotLink is located in Kearny Mesa and San Marcos for quick in-office support in all areas of San Diego county.
Bob Hood is CEO of SpotLink and has over 30-years of high technology engineering and management experience. His passion is providing technology solutions to clients, with impeccable customer services, support, and integrity, and ensuring SpotLink delivers on that every time. After spending several years with an award-winning customer service organization in high school and college, he went on to work in software engineering and software product management. He has run companies that supply IT services to small and medium sized businesses, including network infrastructure design, deployment, and maintenance.
His software and IT experience covers Windows, Unix/Linux, and Macintosh, delivering customized as well as productized software, and designing multi-site networks and high-availability systems. His specialty is in understanding the business needs of the clients, then designing a system that increases the productivity of the business and the reliability of the network, while minimizing the total-cost-of-ownership. Bob has a BS in Physics with a Minor in Economics from Harvey Mudd College, and an MBA in Management from San Diego State University where his thesis was on an innovative management system [click to view].
Bret Reynoso is the Chief IT Engineer at SpotLink. He has worked over 26-years as an IT professional with experience in the creative, solutions-oriented delivery of information technology service management. Bret is skilled in the assessment of client needs and the execution of resultant projects. He has experience in working with a company’s growing IT needs to support critical infrastructure, security, budgeting, project/change/incident management, user support, and training.
One of Bret’s strengths is in gathering and analyzing details. By implementing recommendations for technical and process improvements, a company can focus on their business, rather than the technology behind it. Bret has experience in virtualization technologies, Windows & Linux servers, networking infrastructure, OSX, and web technologies. He has worked in healthcare, government, education, engineering, real estate, law firms, and a multitude of other businesses, concurrently managing multiple clients and their individual needs.
David Wing is a Senior Systems Administrator for SpotLink. He specializes in Server Operating Systems, VMWare Virtualization, and Network Administration. Over the last 10 years, David has worked for large organizations as a Systems Administrator in the retail and healthcare industries, as well as government sectors. David studied Network Security at University of Advancing Technology.
Certifications: MCP, CCNA, VCA-DCV
Roy Ibarra is a Junior Systems Administrator. He is efficient in troubleshooting hardware, software, and is also our first level of support for Linux. He has handled many mail migrations to the cloud, extensive experience with ESXi, supports clients with Shoretel Systems. He studied networking at Coleman College and on his free time likes to learn about new technologies and test them at home. Roy is currently studying for his MCSE.
Certifications: MCPS, MCTS, MCSA, MS
Michael Borchelt is a Junior Systems Administrator for SpotLink. Michael specializes in desktop and server Support, VMware Virtualization, and general network administration. Before starting at Spotlink, Michael worked as an IT Systems Analyst at a Commuter Benefits company in Boston, Massachusetts. He discovered his passion for IT while working as an IT Engineer for a technology consulting group with a focus on small businesses and non-profits. Michael studied Computer Science at Northeastern University.
Certifications: MCP, VMware VSP 5.5, VTSP 5.5
Patrick Gispert is a Senior Systems Specialist for SpotLink, assisting in day to day network administration and providing end user desktop support. Prior to SpotLink, Patrick worked as an IT Technician for Moonstone Hotel Properties on the California Central Coast. He started his IT career during college working as a computer Lab Monitor and then began freelancing, providing web design and desktop support. Patrick graduated from CalPoly San Luis Obispo with an undergraduate degree in Business Administration.
Certifications: MCP, MCDST, MCTS, MCITP
Darren Francisco is a Senior Systems Specialist for SpotLink. He specializes in providing desktop & server support, as well as network administration. Before his time at SpotLink, he gained his experience by providing IT support to numerous users both on-site & remotely to a city government office, a property management company, and a telecommunications technology company. He graduated from San Diego State University and earned his B.S. in Information Systems. Darren is currently working toward his certifications.
Calvin Muhlenberg is a Junior Systems Specialist for SpotLink. He is experienced with network administration and troubleshooting from his time at a large market research firm. Calvin graduated with an Associates degree in Network System Administration at DeVry University. He is currently working toward his certifications.
Vince Castellano is SpotLink's Junior Software Programmer. He has been in the IT industry for over 10 years, and software development for over 7 years. He is currently pursuing a degree in Computer Science at National University. He is proficient in Python, C#, and C++ programming languages. He also has experience with Java, Ruby, and Visual Basic.
Certifications: MCP, MCSD
Stephen Bailey is an IT/Software Technician for SpotLink, working with the other members of our team to provide excellent service for our clients. Stephen studied Computer Science at San Diego State University, where he received his Bachelor's Degree in 2011.
Orlando Bustos is a Senior Help Desk Technician at SpotLink. He has over ten years of experience in the IT Support field, and has worked in several call center environments as well as onsite support. He has provided both tier I and II helpdesk support for many different companies and end users. Orlando is currently attending San Diego City College pursuing a degree in Computer Information Management.
Certifications: CompTIA A+, N+, MCP
David Brindley is a Senior Help Desk Technician for SpotLink. Before joining the team, David was working as a desktop support technician for the U.S. Army. There he provided technical support for several hundred users. He is currently studying Psychology and Computer Science at Grossmont-Cuyamaca College.
Certifications: MCSA, MCP, FOA
Andrew Mota is a Helpdesk Technician for SpotLink. He is efficient with computer hardware, software, and network troubleshooting. He has extensive knowledge on virus removal and supporting mobile Google Apps for Work® users. Before joining the team Andrew worked for a private contractor assisting several non-profits, construction companies, and small businesses in the greater San Diego area. He studied Management Information Systems at San Diego State University and graduated from the University of Phoenix with his Bachelor’s Degree in Information Security. Andrew is currently working on his Windows desktop certifications.
Jenny Weigand is SpotLink’s Senior Accounting Specialist. Jenny brings over seven years of accounting experience to the team. In addition, she also specializes in managing our client’s licensing to ensure they are compliant. She is currently studying to get her certifications in Microsoft licensing, as well as pursuing a degree in Accounting and Computer Information Science at Mesa College.
Certifications: MCTS, SAM
Daynia Sargent is SpotLink's Operations Administrator and has experience in management, recruiting and human resources. She specializes in full life cycle recruiting and employee satisfaction and retention. She previously worked at TEKsystems where she specialized in placing technical professionals throughout San Diego. Daynia graduated from the University of San Diego in 2013 with a degree in Business Administration.